Digital delivery policy
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Digital delivery. No physical shipment.
ERP Server Access provides online access to a SAP S/4HANA 2023 practice system.
When you receive access
-
Individual plans — 2–5 minutes
For plans of 1, 2 or 3 months, after successful payment. -
Dedicated Client — 4–6 hours
For the separate team-access package, after successful payment. -
Individual renewals — 1–2 minutes
After successful payment, using the email address from your previous purchase.
Find your login details
- Check the email address you used at checkout, including your spam folder.
- Open your customer portal for login credentials, system details, connection guides and access dates.
- Follow the supplied SAP GUI or available Fiori/browser guide to connect.
Your access period starts when your credentials are delivered. Check your validity dates in the portal.
Optional WhatsApp confirmation
In the customer portal, open Account, save your WhatsApp number and enable notifications before payment. You will still receive email confirmation if WhatsApp notifications are off.
If access has not arrived
If the relevant delivery time has passed, email support@erpserveraccess.com from your own email account or open a support ticket in the customer portal. Include your purchase email and order reference. Do not send passwords or payment-card details.
Access does not renew automatically. Individual renewal steps are in the terms of service. For Dedicated Client renewal, agree the next access period, users and payment terms with sales. See the refund policy if you need help with your purchase.