Service Integration · PRACTICE MAP 01
Shared references & process design
01Service-model selection+
Identify whether the exercise uses S/4HANA Service, classic CS or another supported integration route.
02Customer and partner alignment+
Compare the customer and partner roles across commercial and service documents.
03Technical-object references+
Follow the equipment or functional location relevant to the work.
04Commercial scope+
Read quotation, order or contract terms that define the customer-facing agreement.
05Execution-document mapping+
Identify the actual relationship between the service process and technical work document.
06Organisation and responsibility+
Review which sales, service and maintenance roles own each process stage.