Customer reviews

How reviews are submitted and published

Read what other customers experienced with ERP Server Access, or share your own experience. This policy explains submission, moderation and the limits of purchase verification for our preserved review archive.

Who can submit a review?

Anyone can use the review submission page without creating an account. Choose the access plan, a rating from 1 to 5 stars, a title and a description of your experience. Tell readers what you used, what worked and what could improve.

A review is not a support ticket. For a problem that needs a reply, use your customer portal or contact support.

What becomes public?

Your published review can show your display name, selected plan, rating, title and review text, plus the city or country you choose to provide. Your submission email is required for follow-up and is not displayed on the review. Do not include passwords, payment details, order numbers or other private information in the title or review text.

How the review archive was retained

The archive contains feedback from ERP Server Access customers retained through the migration of our store. Review text, display names, ratings and original dates are preserved. Archived reviews are published without a Verified purchase badge.

Reviews describe an individual experience at its original date. They are not a promise of current price, delivery, availability or results. Check the current access plan before ordering.

Purchase verification and moderation are different

Our team checks a purchase by manually matching the reviewer’s email address with a completed purchase. Moderation checks whether a submission is relevant and suitable for publication; it does not prove a purchase. A future Verified purchase badge must be supported by a retained order match. Without that evidence, the review remains unverified. Sending a form or providing an email address alone does not establish a verified purchase.

How moderation works

Reviews are checked before publication. Positive, mixed and critical experiences follow the same moderation rules; a low rating alone is not a reason to refuse a review.

  • Keep the review about your experience with ERP Server Access.
  • Do not submit spam, advertising, threats, hate speech or unrelated content.
  • Do not publish another person's private information or confidential business data.

Submission and publication are separate steps. Sending the form does not mean the review will appear immediately.

Where to read published reviews

The customer reviews page contains the published archive. Product pages show reviews relevant to the plan. The homepage and product pages show selections from the same archive. Featured placement does not mean a purchase has been independently verified.

Ratings and selection

The overall rating is the arithmetic mean of all published archive ratings, rounded to one decimal. The distribution shows every rating level, including zero counts. Selections on the homepage do not change the archive total. A reviewer’s wording and rating must not be rewritten to make the service look better.

Corrections and removal requests

Email support@erpserveraccess.com from your own email account. Include the review link, or its display name and title, and explain the correction or removal requested. Avoid sending account passwords or card details.

ERP Server Access is operated by ERPSERVERACCESS LTD, company number 17448838. See company information and the privacy policy.